How To Upgrade Sub And Add Users

If you want to add more users to your company, make sure that your subscription supports it

In this article we will take you through the steps of upgrading your subscription and how to add new users

To upgrade your subscription:

You will see your current subscription package, as well as how many user you can have, in the "Subscription" block

When you click on 'Upgrade', you will be told how much the Pro Rata rate is going to be

NOTE: You cannot add more users than your current subscription allows for

Now that you have upgraded your subscription plan you can add new users:

On the “User List” screen:

After creating the user:

Click on the “Action” dropdown
Select “Edit“
Toggle “On Hold” off if it is on
Click “Reset Password”, this will send them a password reset link which they can use to enter their own password to log in
Click “Save“

NOTE: You cannot add more users than your current subscription allows for

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