Set Up Gravity Payments

Set up your Gravity Payments gateway

Once you have subscribed to both Teesom and Gravity Payments you may now begin the setup process in Teesom. You will schedule a session with a Gravity Payments rep who will then assist you with the first part of the setup.

In this article we will take you though all the steps to set up your gravity payment gateway, as well as how to configure your payment defaults.

Connect To Gravity

The first step to set up your gravity gateway is to connect it:

Go to the “”Main Menu” -> “Company Settings“

On the “Company Setup” screen:

Click on “Payments“
Select “Payment Gateway Setup“

Under “Payment Gateway Setup”:

Select “Gravity Payments“
Click on “Connect” (Disconnect appears after setting up gravity)

The “Capabilities” list at the bottom shows you everything you are capable of doing with Gravity.

The GP rep will assist you with filling in the information for the setup:

Check the box “Turn Integration On” to enable gravity integration.
Enter the information the gravity rep gives you.
Click “Save“.

If you have also requested a device terminal, they will assist you with the setup of that as well.

Now that you have connected your payment gateway, you can set it as the default gateway Teesom will use:

Under “Payments and Refunds preferences”
Select the connected gateway to use as the default

After You Set Your Default Gateway You Can Enable Online Payments: Click Here To Learn How

Link the gateway to a Payment Method

Teesom will automatically create a payment method and link the gateway to it. If you would like to double check those details or make some changes:

Expand “Payment Methods“.
You can then see the payment method that was created.
To edit the payment method click on “Edit“.

If you choose to edit the payment method that will open the “Edit Payment Method” screen:

Check the box “Bank Card” to allow bank cards.
Select the payment gateway to link the method to.
Check the box “Available to Customer” to allow your customers to use this method.
Click “Save“.

Toggle Online Payments On or Off

There are three options for enabling or disabling online payments in Teesom:

Enable/disable online payments company wide from the company setup screen.
Enable/disable online payments for a specific customer from the customer account screen.
Enable/disable online payments on a specific order.

We will show you these three options below.

Enable or Disable online payments company wide

To enable or disable online payments company wide:

Go to the “Company Setup” screen.
Click on the “Payments” tab.
Click “Payments and Refunds Preferences” to expand the details.
Toggle “Enable online (card) payment option by default” on or off.

Note Turning this option ON or OFF will not change existing orders, you will have to manually change them on the order.

Enable or Disable online payments for a Customer

To enable or disable online payments for a specific customer:

Go to the “Customers” screen.
Click on the “3 Dot” menu and select “Edit“.

Then on the “Customer Edit” screen:

Click on “Allow Customer To Make Online Payments” and toggle online payments on or off.
Click “Save” to apply the change.

If "Use Default" is selected then the customer will use the company wide default

Enable or Disable online payments on an order

To enable or disable online payments for a specific order first open the quote or invoice, then:

Click on the ( i ) icon.
Select Preferences.
Check or uncheck the box “Allow Customer To Make Online Payments” to enable or disable online payments on the order.

This will override both the company wide default and the customer set option.