How To Void An Invoice

Before you can Void an Invoice you must first make sure that: Any issued stock items on the Order have been returned to Inventory/stock. (This can be down when voiding the Invoice.) Any Payments on the Order have been Unapplied and/or Voided. To Find out more on how to Void a payment, look at this […]

Duplicate/Re-order An Invoice

Duplicate/Re-order An Invoice Softlock Vs Hardlock when doing a re-order Softlock: Softlocking is what Teesom does in the background once a quote has become an invoice, this means that when you do a re-order Teesom will get new costs and prices and re-calculate the price Hardlock: Hardlocking is when you or someone else in your […]

Change The Customer On An Order

You can only change the customer on a Quote. If you want to change the customer on an invoice you will have to duplicate the invoice to a new Quote. Change the Customer on a Quote To change the customer on a quote, you must first remove all the IMPRINTS from the order. Then refresh […]

The Job Board FaQ

The Job Board FaQ FAQ: How do i view only embroidery orders on the job board? Click on the relevant imprint icon filter option to only show orders with that imprint type on them. Tip: You can view what Pricing Tier is being used on an order by looking at the colored bar on the […]

Job Board vs Task Board vs Calendar

The Task Board, Job Board and Calendar in Teesom were all created to help your busy shop stay on task and get jobs in and out in a timely fashion, while at the same time, not forgetting an important component of the successful completion of that job. You can get to the Job Board, Task […]