Email: Troubleshooting Deliverability Issues
How To Troubleshoot Email Deliverability Issues NOTE: Strictly speaking – Teesom cannot take responsibility for the actual *delivery* of an email. All it can do is send the email message to the Outgoing Server, from there it is no longer under Teesoms control. However, below we offer some tips to help you troubleshoot why your […]
Office365 Email Setup
Office365 Setup First go to the Main Menu and Click ‘Company Settings’: Then click on the ‘Email‘ tab. Expand ‘Email Accounts‘. Now either Edit an existing email account or create a new one. SMTP Settings Example in Teesom Here is an example of the settings used for a normal Microsoft / Office 365 account: If you […]
Gmail Setup
Gmail Account Setup Notes & Gotcha’s First navigate to the company settings/setup page: Go to the “Email” tab. Expand the “Email Accounts” section. Click “New Email Account”. Gmail SMTP Settings Example NOTE: You will not use your normal email/account password in Teesom. You will create a special “App Password” just for Teesom and use that […]
Edit an Outgoing Email (On The Fly)
Every email that you send from Teesom can be edited directly before it is sent. Changes made just before sending out an email will not update the template permanently. To learn how to customize/update your email templates permanently click here. HTML (styled) Email The default “HTML” editor provides a simple visual editor. What you see […]
Using DKIM to improve email delivery
How to use DKIM to improve Email Delivery DKIM, or DomainKeys Identified Mail is an email authentication method designed to detect forged sender addresses in emails (email spoofing.) Adding a DKIM signature to your outgoing email is a good (and important) way to improve the overall deliverability of your email, while also helping to protect against “email […]
Introduction: Email Setup
How to Use Your Own Email Account for Sending Emails From Teesom Although Teesom is able to send all email on your behalf, you may prefer to use your own outgoing (“SMTP”) mail server for sending email. This article will help you to set that up. However, you can send email from your own email […]
Customizing Email Templates
How to Edit Email Templates in Teesom There are several email templates within Teesom that you can easily customize. Go to the “Main Menu” then select “Company Settings”: Edit Order Email Templates To edit your order email templates: Click on “Setup“. Expand “Order Entry“. Scroll down and then click on “Edit Mail Template”: Editor Options […]